Skip to main content

Frequently Asked Questions

Find answers to common questions about our services

To register as a contractor, navigate to the Contractor Registration form from the home page. Fill in your stand details including stand name, number, contact information, and total square meters. Submit the form and you'll receive instant confirmation.

We accept multiple payment methods for your convenience: InstaPay, bank transfers (National Bank of Egypt), and cash payments. For bank transfers, you can upload a screenshot of your transaction as proof of payment.

Fees are calculated based on your stand requirements. The total cost includes cleaning fees, decoration fees, and electricity fees. Each component is calculated separately and displayed on the form before submission. Your final invoice will include a detailed breakdown of all charges.

We offer various electricity connection options to suit your needs:

  • 16Amp/220V
  • 32Amp/220V
  • 16Amp/380V
  • 32Amp/380V
  • 63Amp/380V
  • 125Amp/380V
  • 24 Hours Service

You can view all your invoices and receipts by navigating to the "Invoices and Receipts" section from the main menu. If you're logged in, you'll see only your invoices. Each invoice includes your stand details, invoice number, and total amount.

Still have questions?

Can't find the answer you're looking for? Please contact our support team.

Contact Support